Your Privacy Is Our Priority

Introduction & Scope

This privacy policy ("Policy") applies to the mbx96 platform and all services provided through the mbx96.lat website. The purpose of this policy is to inform you, with complete transparency, about what information we collect, why we collect it, and how we use it.

By using any mbx96 service, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and read this policy in full before accessing the mbx96 Login page.

What Information We Collect

The following types of information are collected to operate the mbx96 service. Data collection is always based on the minimum necessary requirement.

2.1 Identity Information

• Full name and date of birth (for age verification — minimum 21 years)
• Mobile number and email address
• National ID card or passport details (for identity verification where required)
• Address details (optional)

2.2 Financial Transaction Information

mbx96 processes transactions exclusively through bKash, Nagad, Rocket, and Upay. The following information may be collected for the purpose of maintaining transaction records:

• Mobile banking account number (partial, not in full)
• Transaction date, time, and amount
• Deposit and withdrawal history

2.3 Technical & Usage Information

• IP address and device type
• Browser version and operating system
• Site access time, page visit history, and session duration
• Cookie and local storage data (discussed in detail in section 7)

Purpose of Using Information

mbx96 uses collected information only for the following purposes:

3.1 Account Management

Information is used to create, verify, and manage your account. This includes age verification (21+), identity confirmation, and ensuring a secure login process.

3.2 Transaction Processing

Financial information is used to correctly process deposits or withdrawals of a minimum of ৳500 via bKash, Nagad, Rocket, and Upay. Withdrawals are generally completed within 30 minutes to 3 hours.

3.3 Customer Support

Relevant information is used to assist our support team in resolving your complaints or queries. mbx96 customer service is available 24/7.

3.4 Platform Improvement & Security

Technical information is used to analyse usage data to improve service quality, prevent fraud, and ensure platform security.

3.5 Responsible Gaming

Information may be used to monitor your gaming habits, identify the risk of excessive play, and provide support in line with responsible gaming guidelines.

Data Protection & Security

mbx96 places the highest importance on protecting your information. We apply multiple layers of security measures that protect your data from unauthorised access, modification, or disclosure.

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and our servers fully secure. The padlock (🔒) icon in your browser's address bar is proof of this protection.

4.2 Access Control

• Only authorised staff can access user information, and only to the extent necessary
• Two-factor authentication is applied to internal systems
• All access is logged and reviewed regularly

4.3 Data Storage

User information is stored on secure servers. Sensitive payment-related information is never stored in full — only transaction records are kept.

Information Sharing & Disclosure Policy

mbx96 never sells your personal information to third parties. However, information may be shared in a limited manner in specific circumstances:

5.1 Service Provider Partners

Limited information may be shared with certain trusted partners for the purpose of providing technical services, payment processing, and gaming content. These partners may only use the information for the contracted purpose and are required to follow the same standard of privacy policy.

5.2 Legal Requirements

Necessary information may be provided in response to a valid request from a legal authority in Bangladesh or a court order. Legal obligations will be fulfilled in such cases.

5.3 Fraud & Abuse Prevention

Security-related information may be shared to prevent and investigate serious fraudulent activity.

5.4 What We Never Do

• Sell or transfer information to third parties for advertising purposes
• Use information to send irrelevant marketing messages
• Collect additional personal information without user consent

Your Rights & Controls

mbx96 believes you should have full control over your own data. Your key rights are described below:

6.1 Right to Access Information

You may request at any time to know what information mbx96 holds about you. This request will be responded to as quickly as possible.

6.2 Right to Correct Information

You have the right to have any incorrect information in your account corrected. Information can be updated by contacting the support team.

6.3 Right to Delete Information

After closing your account, once the period required to meet legal obligations has passed, you may request that your personal information be deleted.

6.4 Data Portability

You have the right to request your own transaction history and account-related information in a structured, commonly used, and machine-readable format.

6.5 Withdrawal of Consent

Consent given for optional data processing may be withdrawn at any time. Please note that withdrawing consent may result in restrictions on the use of certain services.

Cookies & Tracking Technology

The mbx96 website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the site.

7.1 Essential Cookies

These cookies are essential for the core functionality of the site — maintaining login sessions, security verification, and remembering your preferences. Without them, the site will not function properly.

7.2 Functional Cookies

These cookies are used for your language preferences, game settings, and personalised experience.

7.3 Analytical Cookies

Analytical data is collected to understand which sections of the site are used most and to identify technical issues. This data is always collected in anonymous form.

7.4 Cookie Controls

Cookies can be disabled by changing your browser settings, though this may cause some features of the site to not work properly. Instructions for managing cookies in each browser can be found in that browser's help section.

Data Retention Period

mbx96 retains user information only for as long as necessary. The retention period depends on the type of information and legal requirements.

8.1 Active Accounts

All relevant information is retained while the account remains active. This is necessary to ensure service quality and for security purposes.

8.2 After Account Closure

After an account is closed, certain information is retained for a defined period to meet legal and regulatory obligations. Once that period has passed, the information is securely deleted.

8.3 Financial Records

Transaction records may need to be retained for an extended period in accordance with Bangladesh's financial regulations. These records are kept under strict security and deleted once the requirement ends.

Protection of Minors

The mbx96 platform is for users aged 21 and above only. We do not knowingly collect any information from minors.

Age verification is mandatory during the account registration process. If a user registers by providing a false age, their account will be closed immediately and any pending transactions will be cancelled.

If a parent or guardian suspects that their minor child has created an mbx96 account, please contact [email protected] immediately.

Policy Changes & Updates

mbx96 reserves the right to amend this privacy policy when necessary. If any significant changes are made to the policy, we will notify users in the following ways:

• Updates in the website's notification section
• A notice sent to your registered email address
• A pop-up notification at login (where necessary)

Continuing to use the platform by completing mbx96 Login after any changes will be taken as your acceptance of the updated policy. It is therefore recommended that you read the new version of the policy in full.

Third-Party Services & Liability

mbx96 works with technology partners such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt to provide gaming content on the platform. These partners follow their own privacy policies.

bKash, Nagad, Rocket, and Upay are used for payment services. These mobile financial services have their own terms and conditions and privacy policies, which can be found on their respective platforms.

mbx96 is not responsible for the privacy practices of third-party services. However, we ensure that all partners contracted with us comply with appropriate data protection standards.